Shipping policy

Thank you for shopping with MaysonBeauty.sg. We are committed to delivering your beauty products quickly, safely, and efficiently.

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1. Order Processing

All orders are processed within 1–5 business days (excluding weekends and public holidays).

You will receive an email confirmation once your order has been shipped.
Orders placed after 3 PM will be processed on the next working day.

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2. Shipping Methods and Delivery Time

We currently ship within Singapore only using trusted local courier partners 

• J&T Express
• Ninja Van
• SingPost

 

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3. Self-Collection (Optional)

Self-collection is available by appointment at our office:
1003 Bukit Merah Central, #04-04 Inno.Centre @ Redhill 2, Singapore 159836
Please wait for a confirmation email or message before collecting your order.

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4. Tracking Your Order

Once your parcel has been shipped, you will receive an email with a tracking link.
You can also track your order directly through your Shopify account or from your shipping confirmation email.

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5. Undelivered Parcels

If delivery fails due to an incorrect address, absence of the recipient, or refusal to accept the parcel:

• The order will be returned to us, and

• A re-delivery fee may apply.

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6. International Shipping

At this time, we only ship within Singapore
For overseas orders, please contact us at hello@maysonbeauty.sg to check availability.

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7. Contact Us

If you have any questions about shipping or tracking, please contact us:

Mayson Beauty is operated by Mayson Essentials Pte Ltd

UEN: 201720623K

Business Address: 1003 Bukit Merah Central, #04-04 Inno.Centre @ Redhill 2, Singapore 159836

Email: hello@maysonbeauty.sg

Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM